We’ve had to temporarily introduce a minimum spend as we’re unable to cope with the amount of orders currently being received. We apologise for any inconvenience caused and will continue to review the situation. The minimum spend excludes VAT and the delivery charge.
Many areas in the Republic of Ireland are experiencing service delays due to the significant increase in parcel volume - generally these delays do not extend beyond an additional 24 hours. However, in five particular regions, delivery lead time has been extended further:
• Dublin: 48-72 hours
• Limerick: 48-72 hours
• Galway: 24-48 hours
• Cork: 24-48 hours
• Louth & Meath: 24-48 hours
Applies to orders placed online totalling €65 or more (excluding VAT) for delivery to addresses in Ireland; training courses, college kits & delivery charges do not count towards the free delivery threshold. Orders over this amount that include furniture or equipment will be subject to a surcharge (to be confirmed when ordered) due to the increased cost to deliver large and/or bulky items.
Orders placed online before 2:00pm for delivery to addresses in Ireland will be eligible for next day delivery, this applies to orders placed Monday to Thursday on working days only. Orders placed before 2:00pm on Friday will normally be delivered on the Monday. This service is subject to stock availability and any security checks. It does not apply to orders including furniture, equipment or special order items. Where the next working day is a bank holiday, goods will be out for delivery on the following working day.
Please note: This service does not apply during promotional periods, following a bank holiday weekend or during the Christmas & New Year period. During these times we will endeavour to get your order to you on the next working day but this may not be possible due to the large amount of orders we receive. Please allow 3-5 working days for delivery during a VAT free sale.
Ireland - €5.95 ex VAT
United Kingdom (mainland only) - €19.39 ex VAT
Europe Zone 2 (Belgium, France, Germany, Luxembourg & The Netherlands) - €26.15 ex VAT
Europe Zone 3 (Austria, Denmark, Italy, Spain, Sweden, Finland & Portugal) - €27.58 ex VAT
Europe Zone 4 (Czech Republic, Poland, Hungary, Lithuania, Slovakia, Slovenia, Latvia & Estonia) - €32.55 ex VAT
Europe Zone 5 (Switzerland, Norway) - €68.90 ex VAT
Please note: Delivery costs for larger orders outside of Ireland (high quantities of stock or orders for furniture) will be considerably more, and will be quoted based on the delivery postcode and weight/size of parcel(s). You'll be contacted shortly after your order has been placed if additional payment is needed. Please contact us if you require a delivery estimate before you place your order.
HOF - €25.00 to €95.00 ex VAT (per item)
REM - €15.00 to €30.00 ex VAT (per order)
Please note: additional surcharges apply to the below areas:
UK postcodes: HS, KW, IV, ZE, GY, JE, PA, KA, IM, LL, SY, LD, SA, TR, PH33, PH34, PH35, PH36, PH37, PH38, PH39, PH40, PH41, PH42, PH43 & PH44
Irish counties: Mayo, Clare & Kerry
Salon Ambience / Capital (Box) / Carlton - €50.00 ex VAT (per item)
Insignia Plus / Takara Belmont - €100.00 ex VAT (per order)
Beauty Star / Capital (Pallet) - €125.00 ex VAT (per order)
Other brands - Please contact us
Locations outside of Ireland - for all brands please contact us for a quote prior to placing your order.
Please note that in some circumstances the delivery surcharge may need to be increased for large and/or bulky items. You will be informed of this prior to dispatch of your order.
All large furniture items are delivered to the 'kerbside' only.
We aim to dispatch orders within 1-2 working days (over 95% of orders are dispatched within this time frame) however stock availability can affect this. Furniture and equipment orders are normally delivered within 2 - 4 weeks however some items may take up to 6 weeks. You’ll be advised of the estimated delivery date shortly after your order is placed. We use a courier delivery service for all orders dispatched by us (some orders are sent direct from manufacturers or suppliers) to addresses in Ireland.
Please note: Goods cannot be delivered during weekends or public holidays and these do not count as working days.
Ireland - 1 Day
United Kingdom (mainland only) - 2-3 Days
Europe Zone 2 (Belgium, France, Germany, Luxembourg & The Netherlands) - 3-6 Days
Europe Zone 3 (Austria, Denmark, Italy, Spain, Sweden, Finland & Portugal) - 3-6 Days
Europe Zone 4 (Czech Republic, Poland, Hungary, Lithuania, Slovakia, Slovenia, Latvia & Estonia) - 3-6 Days
Europe Zone 5 (Switzerland, Norway) - 4-7 Days
Delivery times above are from date of dispatch (transit time only). All delivery dates are quoted in good faith and we cannot accept liability for any expenses or other costs incurred due to failed or late deliveries. Furniture orders will take considerably longer to be delivered, please contact us for a quote.
You have the option to give a different delivery address to the billing address. This means that you can have the goods sent to your workplace for example or to a friend as a gift. Please try to give an address where there will be someone present to sign for your order between 7:30am and 5:30pm Monday to Friday. You also have the option to give instructions for the goods to be left in a safe place; however goods are left at your own risk.
Online orders are delivered by courier companies on our behalf. For further information regarding potential service disruptions in your area (Ireland only), please visit DPD for details. Updates are subject to change.
Prices quoted at checkout are for mainland areas of the delivery country only. In some circumstances the delivery charge quoted may need to be increased to allow for large or heavy items, however you will be informed of this before your order is dispatched.
Items displayed as 'Out of Stock' are temporarily out of stock at our distribution centre. These products cannot be bought until they are back in stock, please choose another product but be rest assured we are working behind the scenes to get these items back in as soon as possible. Once back in stock these items will be available to order again.
A product displayed as 'Special Order' is currently not stocked by us and will be ordered from the manufacturer/supplier and either sent directly to you or we'll dispatch it once we receive it. Please note these items may delay the delivery of the rest of your order. Delivery times on these items usually range from 2 - 5 working days but can take longer in some circumstances. Please allow 2 – 6 weeks for delivery of salon furniture and equipment items, in rare cases this can be up to 8 weeks.
Please note we cannot send aerosols, flammable or hazardous items to overseas destinations. These types of products must not be ordered for delivery outside of Ireland.
When purchasing goods for delivery outside the Republic of Ireland you may be subject to import duties and taxes which are levied once the goods reach the specified destination. You are also liable for any additional customs clearance charges, we have no control over these charges and cannot predict what they may be. If you are ordering goods for delivery outside the Republic of Ireland it is your responsibility to comply with all laws and regulations of the countries the goods will travel through and where delivery is to be made.
Email: Stay up to date with the latest news, offers and ideas.
Text: Be alerted when we have a VAT Free sale or exclusive promotions.
Post: Receive our bi-monthly mailer full of offers and new products.
This privacy policy sets out how Capital Hair and Beauty Ltd (CHB) uses and protects any information that you provide when using the capitalhairandbeauty.ie website or otherwise provide CHB with your personal information.
CHB is committed to protecting your privacy. If we ask you to provide certain information by which you can be identified when using the website, you can be assured that it will only be used in accordance with this privacy policy. We treat all your personal information as fully confidential and do not pass your information on to third parties without consent unless legally required to do so.
By providing us with your personal information, you agree and consent to its transfer, processing, use and disclosure as outlined in this privacy policy. This policy does not apply to data you place on any publicly accessible page. For example, when you submit a product review.
CHB may change this policy by updating this page. You should check this page from time to time to ensure you are happy with the changes. This policy is effective from 21st May 2018.
When you shop on this site or in one of our stores, personal information such as your name, email address, phone number, invoice/delivery addresses, type of business and, where applicable the IP address used to connect your computer to the internet are collected by us. This data enables us to process and fulfil your order or transaction. We also ask for your mobile number, which helps us (and courier companies working on our behalf) to contact you if there’s a problem with your order.
We may collect technical information regarding the type of electronic
device used, such as the make and model, operating system, internet browser
and also which pages of the site are visited and for how long. This is
statistical data about our users' browsing behaviour and does not identify
you personally. Debit/credit card details are entered on secure pages
hosted by our payment service providers, whether this be Secure Trading or
PayPal, this data is stored securely on their servers, we do not have
access to this. Where card details are given for payment processing over the phone, we do not record or store these details.
We also use CCTV in our stores for the security of our employees and customers.
Personal data collected is used in the processing and delivering of orders. Names, email addresses, mobile numbers, postal addresses and business type may also be used to send you marketing communications (if you have opted in to receive them). You can opt out of these at any time by visiting ‘my preferences’ in your online account.
Browsing behaviour data is collected and analysed to see how well our website is performing on a variety of electronic devices and internet browsers.
We also use this data for remarketing in conjunction with Google, which allows us to display adverts to you on third party websites after you have visited our website. To opt out of this please visit Google’s ad settings.
Personal data is stored on secure servers, separate to the website server. We may share this information with third party service providers employed by us to perform functions on our behalf, such as courier companies delivering orders, mailing companies sending postal mail, email service providers sending emails and texts (SMS) and payment service providers processing payments. PayPal transactions are subject to the PayPal privacy policy.
We may also share certain data including email addresses (if you are opted in to receive emails from us) with third party social media platforms in order to show you targeted ads when you visit them. Third parties such as Google use cookies to store browsing behaviour data, which enables us to use their remarketing services. Please refer to our cookie policy for more information.
We require this information to provide you with a service (processing orders), it also helps us to ensure that content on our sites is presented in the best way for you and the electronic device used to access the content. To send you information regarding our products or services (if requested by you), protect you and us against fraud and to notify you about changes to our service.
This data will be processed when your order is picked, packed and dispatched by our distribution centre, or if you enter a competition or free prize draw. It will also be used every time we send a marketing communication, if you have opted in and the communication is deemed by us to be relevant to you.
Any user specific browsing data will be retained for 26 months after you last visited our site, after which time it will be deleted.
To unsubscribe from marketing communications please visit the ‘my account’ section of your online account and select ‘my details and preferences’. You can then change your opt in preferences for email, text and post. Alternatively simply click on the unsubscribe links that are sent out with each email/text or get in contact with us.
You have the right to request a copy of the data we hold about you, or to have your data erased in certain circumstances. Please contact us if you’d like to request this. Please note that depending on your interactions with us, some data may need to be retained due to legal requirements.
This policy was last updated on 23rd May 2018
