Delivery Information
Free delivery offer
Applies to orders placed online totalling €65 or more (excluding VAT) for delivery to addresses in Ireland; training courses, college kits & delivery charges do not count towards the free delivery threshold. Orders over this amount that include furniture or equipment will be subject to a surcharge (to be confirmed when ordered) due to the increased cost to deliver large and/or bulky items.
Next day delivery (Unavailable)
Orders placed online before 2:00pm for delivery to addresses in Ireland will be eligible for next day delivery, this applies to orders placed Monday to Thursday on working days only. Orders placed before 2:00pm on Friday will normally be delivered on the Monday. This service is subject to stock availability and any security checks. It does not apply to orders including furniture, equipment or special order items. Where the next working day is a bank holiday, goods will be out for delivery on the following working day.
Please note: This service does not apply during promotional periods, following a bank holiday weekend or during the Christmas & New Year period. During these times we will endeavour to get your order to you on the next working day but this may not be possible due to the large amount of orders we receive. Please allow 3-5 working days for delivery during a VAT free sale.
Standard delivery charges
Ireland - €5.95 ex VAT
United Kingdom (mainland only) - €19.39 ex VAT
Europe Zone 2 (Belgium, France, Germany, Luxembourg & The Netherlands) - €26.15 ex VAT
Europe Zone 3 (Austria, Denmark, Italy, Spain, Sweden, Finland & Portugal) - €27.58 ex VAT
Europe Zone 4 (Czech Republic, Poland, Hungary, Lithuania, Slovakia, Slovenia, Latvia & Estonia) - €32.55 ex VAT
Europe Zone 5 (Switzerland, Norway) - €68.90 ex VAT
Please note: Delivery costs for larger orders outside of Ireland (high quantities of stock or orders for furniture) will be considerably more, and will be quoted based on the delivery postcode and weight/size of parcel(s). You'll be contacted shortly after your order has been placed if additional payment is needed. Please contact us if you require a delivery estimate before you place your order.
Furniture & Equipment surcharges
HOF - €25.00 to €95.00 ex VAT (per item)
REM - €15.00 to €30.00 ex VAT (per order)
Please note: additional surcharges apply to the below areas:
UK postcodes: HS, KW, IV, ZE, GY, JE, PA, KA, IM, LL, SY, LD, SA, TR, PH33-44
Irish counties: Mayo, Clare & Kerry
Salon Ambience / Capital (Box) / Carlton - €50.00 ex VAT (per item)
Insignia Plus / Takara Belmont - €100.00 ex VAT (per order)
Beauty Star / Capital (Pallet) - €125.00 ex VAT (per order)
Other brands - Please contact us
Locations outside of Ireland - for all brands please contact us for a quote prior to placing your order.
Please note that in some circumstances the delivery surcharge may need to be increased for large and/or bulky items. You will be informed of this prior to dispatch of your order.
All large furniture items are delivered to the 'kerbside' only.
Delivery times
We aim to dispatch orders within 1-2 working days (over 95% of orders are dispatched within this time frame) however stock availability can affect this. Furniture and equipment orders are normally delivered within 2 - 4 weeks however some items may take up to 6 weeks. You’ll be advised of the estimated delivery date shortly after your order is placed. We use a courier delivery service for all orders dispatched by us (some orders are sent direct from manufacturers or suppliers) to addresses in Ireland.
Please note: Goods cannot be delivered during weekends or public holidays and these do not count as working days.
Ireland - 1 Day
United Kingdom (mainland only) - 2-3 Days
Europe Zone 2 (Belgium, France, Germany, Luxembourg & The Netherlands) - 3-6 Days
Europe Zone 3 (Austria, Denmark, Italy, Spain, Sweden, Finland & Portugal) - 3-6 Days
Europe Zone 4 (Czech Republic, Poland, Hungary, Lithuania, Slovakia, Slovenia, Latvia & Estonia) - 3-6 Days
Europe Zone 5 (Switzerland, Norway) - 4-7 Days
Delivery times above are from date of dispatch (transit time only). All delivery dates are quoted in good faith and we cannot accept liability for any expenses or other costs incurred due to failed or late deliveries. Furniture orders will take considerably longer to be delivered, please contact us for a quote.
Delivery address
You have the option to give a different delivery address to the billing address. This means that you can have the goods sent to your workplace for example or to a friend as a gift. Please try to give an address where there will be someone present to sign for your order between 7:30am and 5:30pm Monday to Friday. You also have the option to give instructions for the goods to be left in a safe place; however goods are left at your own risk.
Delivery service updates
Online orders are delivered by courier companies on our behalf. For further information regarding potential service disruptions in your area (Ireland only), please visit DPD for details. Updates are subject to change.
Delivery to European destinations
Prices quoted at checkout are for mainland areas of the delivery country only. In some circumstances the delivery charge quoted may need to be increased to allow for large or heavy items, however you will be informed of this before your order is dispatched.
Out of stock
Items displayed as 'Out of Stock' are temporarily out of stock at our distribution centre. These products cannot be bought until they are back in stock, please choose another product but be rest assured we are working behind the scenes to get these items back in as soon as possible. Once back in stock these items will be available to order again.
Special order
A product displayed as 'Special Order' is currently not stocked by us and will be ordered from the manufacturer/supplier and either sent directly to you or we'll dispatch it once we receive it. Please note these items may delay the delivery of the rest of your order. Delivery times on these items usually range from 2 - 5 working days but can take longer in some circumstances. Please allow 2 – 6 weeks for delivery of salon furniture and equipment items, in rare cases this can be up to 8 weeks.
Product restrictions
Please note we cannot send aerosols, flammable or hazardous items to overseas destinations. These types of products must not be ordered for delivery outside of Ireland.
Customs
When purchasing goods for delivery outside the Republic of Ireland you may be subject to import duties and taxes which are levied once the goods reach the specified destination. You are also liable for any additional customs clearance charges, we have no control over these charges and cannot predict what they may be. If you are ordering goods for delivery outside the Republic of Ireland it is your responsibility to comply with all laws and regulations of the countries the goods will travel through and where delivery is to be made.
