Dream of being your own boss? Opening your own hair or beauty salon is hard work but the rewards are plentiful. Here are our top 10 tips to prepare you for the challenges ahead.
Industry Knowledge and Experience
You should have a strong understanding of how the industry works, the kind of salon you want to open and what services you would offer to clients. Previous salon management experience would also be beneficial, as would qualifications in salon management or business.
Business Plan
A good business plan is essential and should break down all the information about your proposed salon, from day-to-day operations to financing. Show that you understand the industry. Think about the kind of salon you want to open. Is it a high-end, luxury spa or a small, traditional barbershop?
The Costs
Seriously consider the costs of opening a salon as these can range widely. Are you going to rent or buy? Would you rather take over an existing hairdressers? How about a franchise? Do you have funding in place or will you need to borrow money from a bank? Remember, you will also need to pay staff, utility bills and taxes and buy equipment, signs and products. Work out your overheads and calculate how much money you would need to make to break even or make a profit.
Location
Do your homework. What kind of clients do you want to attract? Does this location suit your personality or brand? Can you afford this location? Is it convenient for clients and staff? Does this street get much footfall? Is there parking nearby? Are there parking charges? Your salon should be as visible as possible, preferably on a busy street, easily accessible by foot, car or public transport, rather than tucked away down a backstreet. Is the street well lit? This will help clients feel safe and comfortable when visiting your salon outside of 9-5 work hours.
Space
Purchasing or renting a larger salon you can expand into may sound appealing but will be more costly. Do you need that much space? Can you afford it? With smaller premises, make sure you have adequate space to create a relaxing atmosphere and that people can move around freely. Remember, clever interior design, such as using mirrors, can make smaller areas feel more spacious.
Competition
Research the local competition. What services do they offer? What do they charge? How long have they been established? Is the area already saturated with similar businesses? Make sure there is a gap in the market for you.
Unique Selling Point
Figure out what makes you different from the other hairdressers or beauty salons in the area. What can you offer clients to help you stand out from the crowd? Unique selling points can include bespoke treatments, new techniques, staff experience, particular products, atmosphere, promotions or superior customer service.
The Law
Consider legal structure, insurance, trade organisation, governing bodies and health and safety requirements. Qualifications, such as a degree in Salon Management or Business, may also help you, as could a mentor. Do not be afraid to approach people who run their own salons or other businesses for advice.
Staff
You may be looking to employ new staff or already have a team if you are buying an existing salon. Either way, ensure all employees are suited to your business. You may also have the option to employ an apprentice to train. Click here to see the training courses we offer.
Design
Design your salon around the clientèle you want and to fit your budget. What can you afford? Will you buy or lease salon furniture? What colours or styles would appeal to your clients? How can you create an atmosphere to relax them?
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Privacy Statement
This privacy policy sets out how Capital Hair and Beauty Ltd (CHB) uses and
protects any information that you provide when using the
capitalhairandbeauty.ie website or otherwise provide CHB with your
personal information.
CHB is committed to protecting your privacy. If we ask you to provide
certain information by which you can be identified when using the website,
you can be assured that it will only be used in accordance with this
privacy policy. We treat all your personal information as fully
confidential and do not pass your information on to third parties without
consent unless legally required to do so.
By providing us with your personal information, you agree and consent to
its transfer, processing, use and disclosure as outlined in this privacy
policy. This policy does not apply to data you place on any publicly
accessible page. For example, when you submit a product review.
CHB may change this policy by updating this page. You should check this
page from time to time to ensure you are happy with the changes. This
policy is effective from 21st May 2018.
What personal data will be processed?
When you shop on this site or in one of our stores, personal information such as your name, email
address, phone number, invoice/delivery addresses, type of business and, where applicable the IP address used
to connect your computer to the internet are collected by us. This data
enables us to process and fulfil your order or transaction. We also ask for your mobile
number, which helps us (and courier companies working on our behalf) to
contact you if there’s a problem with your order.
Other information we collect
We may collect technical information regarding the type of electronic
device used, such as the make and model, operating system, internet browser
and also which pages of the site are visited and for how long. This is
statistical data about our users' browsing behaviour and does not identify
you personally. Debit/credit card details are entered on secure pages
hosted by our payment service providers, whether this be Secure Trading or
PayPal, this data is stored securely on their servers, we do not have
access to this. Where card details are given for payment processing over the phone, we do not record or store these details.
We also use CCTV in our stores for the security of our employees and customers.
How will we process data?
Personal data collected is used in the processing and delivering of orders.
Names, email addresses, mobile numbers, postal addresses and business type
may also be used to send you marketing communications (if you have opted in
to receive them). You can opt out of these at any time by visiting ‘my
preferences’ in your online account.
Browsing behaviour data is collected and analysed to see how well our
website is performing on a variety of electronic devices and internet
browsers.
We also use this data for remarketing in conjunction with Google, which
allows us to display adverts to you on third party websites after you have
visited our website. To opt out of this please visit Google’s ad settings.
Who will process data?
Personal data is stored on secure servers, separate to the website server.
We may share this information with third party service providers employed
by us to perform functions on our behalf, such as courier companies
delivering orders, mailing companies sending postal mail, email service
providers sending emails and texts (SMS) and payment service providers
processing payments. PayPal transactions are subject to the PayPal privacy
policy.
We may also share certain data including email addresses (if you are opted
in to receive emails from us) with third party social media platforms in
order to show you targeted ads when you visit them. Third parties such as
Google use cookies to store browsing behaviour data, which enables us to
use their remarketing services. Please refer to our cookie policy for more
information.
Why are we processing data?
We require this information to provide you with a service (processing
orders), it also helps us to ensure that content on our sites is presented
in the best way for you and the electronic device used to access the
content. To send you information regarding our products or services (if
requested by you), protect you and us against fraud and to notify you about
changes to our service.
When will data be processed?
This data will be processed when your order is picked, packed and
dispatched by our distribution centre, or if you enter a competition or
free prize draw. It will also be used every time we send a marketing
communication, if you have opted in and the communication is deemed by us
to be relevant to you.
Any user specific browsing data will be retained for 26 months after you
last visited our site, after which time it will be deleted.
Unsubscribing from marketing communications
To unsubscribe from marketing communications please visit the ‘my account’
section of your online account and select ‘my details and preferences’. You
can then change your opt in preferences for email, text and post.
Alternatively simply click on the unsubscribe links that are sent out with
each email/text or get in contact with us.
Right to access your data
You have the right to request a copy of the data we hold about you, or to
have your data erased in certain circumstances. Please contact us if you’d
like to request this. Please note that depending on your interactions with
us, some data may need to be retained due to legal requirements.
This policy was last updated on 23rd May 2018
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