Meet Sophie, owner of ‘Sophie’s Lashes & Beauty’ which she has been running now for over 7 years!
Sophie gained a wealth of experience working in the industry from her background working in prestigious 5 hotel, spa and salon settings which lead her up to starting a business of her own. We talk about all things beauty and the curved tweezers that she can’t live without!
Hi Sophie, tell us a little bit about your journey and how you go into the industry and what lead up to starting out on your own?
I gained a lot of knowledge from working in different settings from working with a big team in a 5 star hotel and spa to smaller beauty salon environments. I gained so much knowledge from working in both settings although it was hard work and long hours.
I started out by working in a few different 5 star hotel, spa and salons where I gained all my knowledge and experience from each one to put together for my own business! It was hard work and long hours all the practice paid off. It was actually one of my clients I saw regularly in the salon I worked at that said I should set up on my own and gave me the confidence to go self-employed and I’ve not looked back since!
What are the kinds of services you offer and what is the most rewarding thing about your job?
I am qualified in lashes, gel nails, massage, facials, and body waxing however I mainly specialise in lash and brow treatments such as eyelash extensions, eyelash perming and brow waxing and tinting. These are my favourite treatments as I love the results and seeing how happy it makes my clients! I am a bit of a perfectionist and take pride in all the treatments that I offer and the most rewarding thing is the relationships I build with my clients (especially the regulars) you get to know people very well and have made so many friends from my business. As much as I love what I do it doesn’t feel like I’m working it feels more like having a catch up with friends! I take pride in knowing that my clients feel relaxed and comfortable coming to see me and can talk to me about anything.
Why do you love to shop at Capital Hair & Beauty and what are your top 3 products that you can’t live without?
I love coming in and looking at all the latest and new products at my local store! I love to try new things and always looking to build my knowledge and skills with the latest products on the market. I find it hard to buy online especially nail polish’s as the colours can look different in person and that’s why I like shopping at Capital as it’s somewhere I can go to and see the products to make sure I’m happy before I buy them. My favourite items would have to be the Salon system Marvelash Angled Tweezer, it is amazing! I wouldn’t be able to do my job properly without them and the lash glue rings are also great and help speed up lashing. I also love the Salon System Berry scented wax as it smells amazing and is so easy to work with (also matches my pink theme in my beauty room!).
As someone who is self-employed, what is your advice and top tips for going it alone and staying up to date with the latest trends and knowledge?
Just be confident and positive always! You also need to be patient as gaining clients is the hardest part but once you get a good client base your hard work will pay off over time. Promote as much as you can by using platforms such as Instagram and Facebook, it’s is the best way to share photos of your work. To stay up to date with everything I do use a lot of social media and follow many lash and beauty pages where different companies share their products and techniques. I love to try out new skills and products!
Are there any challenges that you have faced in the industry and what strategies have you implemented to overcome them?
The cost of living is hard at the moment with everything rising in price so to make things a little easier for my clients I offer treatment packages for one or more treatments booked on the same day and a loyalty scheme! Every little helps and makes a difference.
Any final words to our readers?
If you’re thinking of setting up as self-employed then go for it! It’s the best decision I’ve made.
Find out more about Sophie by visiting her Instagram @sophies_xox and don’t forget to follow us over on our socials @capitalhairuk and @capitalhairireland as we celebrate our 70th anniversary with our yearlong campaign shining a spotlight on our store team, products, customers and more!
Introducing Chantelle, a talented beautician, hair extension specialist and proud owner of ‘Chantelle’s Beautique’. We sit down with Chantelle as she tells us how she started out in the industry, her top tips for becoming self-employed, struggles she faced and overcame along the way and her favourite products that she can’t live without!
My treatment room is based in my garden at home and I offer a full range of Hair and Beauty treatments specialising in skin care, brows & hair extensions. My clients love my set up and really appreciate the little touches like being able to park with ease and having more of a cosy experience away from the hustle and bustle of a busy salon. As well as running my own business at home, I also enjoy teaching others on their journey starting out in the trade with my own accredited courses at home as another branch of my business called ‘The Hair and Beauty Training Beautique’. You may also see me in your local Capital Hair & Beauty as I also tutor for one of their training providers ‘Face Forward’ offering brow lamination and lash lift and tint courses.
Email: Stay up to date with the latest news, offers and ideas.
Text: Be alerted when we have a VAT Free sale or exclusive promotions.
Post: Receive our bi-monthly mailer full of offers and new products.
Privacy Statement
This privacy policy sets out how Capital Hair and Beauty Ltd (CHB) uses and
protects any information that you provide when using the
capitalhairandbeauty.ie website or otherwise provide CHB with your
personal information.
CHB is committed to protecting your privacy. If we ask you to provide
certain information by which you can be identified when using the website,
you can be assured that it will only be used in accordance with this
privacy policy. We treat all your personal information as fully
confidential and do not pass your information on to third parties without
consent unless legally required to do so.
By providing us with your personal information, you agree and consent to
its transfer, processing, use and disclosure as outlined in this privacy
policy. This policy does not apply to data you place on any publicly
accessible page. For example, when you submit a product review.
CHB may change this policy by updating this page. You should check this
page from time to time to ensure you are happy with the changes. This
policy is effective from 21st May 2018.
What personal data will be processed?
When you shop on this site or in one of our stores, personal information such as your name, email
address, phone number, invoice/delivery addresses, type of business and, where applicable the IP address used
to connect your computer to the internet are collected by us. This data
enables us to process and fulfil your order or transaction. We also ask for your mobile
number, which helps us (and courier companies working on our behalf) to
contact you if there’s a problem with your order.
Other information we collect
We may collect technical information regarding the type of electronic
device used, such as the make and model, operating system, internet browser
and also which pages of the site are visited and for how long. This is
statistical data about our users' browsing behaviour and does not identify
you personally. Debit/credit card details are entered on secure pages
hosted by our payment service providers, whether this be Secure Trading or
PayPal, this data is stored securely on their servers, we do not have
access to this. Where card details are given for payment processing over the phone, we do not record or store these details.
We also use CCTV in our stores for the security of our employees and customers.
How will we process data?
Personal data collected is used in the processing and delivering of orders.
Names, email addresses, mobile numbers, postal addresses and business type
may also be used to send you marketing communications (if you have opted in
to receive them). You can opt out of these at any time by visiting ‘my
preferences’ in your online account.
Browsing behaviour data is collected and analysed to see how well our
website is performing on a variety of electronic devices and internet
browsers.
We also use this data for remarketing in conjunction with Google, which
allows us to display adverts to you on third party websites after you have
visited our website. To opt out of this please visit Google’s ad settings.
Who will process data?
Personal data is stored on secure servers, separate to the website server.
We may share this information with third party service providers employed
by us to perform functions on our behalf, such as courier companies
delivering orders, mailing companies sending postal mail, email service
providers sending emails and texts (SMS) and payment service providers
processing payments. PayPal transactions are subject to the PayPal privacy
policy.
We may also share certain data including email addresses (if you are opted
in to receive emails from us) with third party social media platforms in
order to show you targeted ads when you visit them. Third parties such as
Google use cookies to store browsing behaviour data, which enables us to
use their remarketing services. Please refer to our cookie policy for more
information.
Why are we processing data?
We require this information to provide you with a service (processing
orders), it also helps us to ensure that content on our sites is presented
in the best way for you and the electronic device used to access the
content. To send you information regarding our products or services (if
requested by you), protect you and us against fraud and to notify you about
changes to our service.
When will data be processed?
This data will be processed when your order is picked, packed and
dispatched by our distribution centre, or if you enter a competition or
free prize draw. It will also be used every time we send a marketing
communication, if you have opted in and the communication is deemed by us
to be relevant to you.
Any user specific browsing data will be retained for 26 months after you
last visited our site, after which time it will be deleted.
Unsubscribing from marketing communications
To unsubscribe from marketing communications please visit the ‘my account’
section of your online account and select ‘my details and preferences’. You
can then change your opt in preferences for email, text and post.
Alternatively simply click on the unsubscribe links that are sent out with
each email/text or get in contact with us.
Right to access your data
You have the right to request a copy of the data we hold about you, or to
have your data erased in certain circumstances. Please contact us if you’d
like to request this. Please note that depending on your interactions with
us, some data may need to be retained due to legal requirements.
This policy was last updated on 23rd May 2018
You must be logged in to add products to your favourites