Week in My Shoes: Deborah Maguire and Katie Hemming
Deborah Maguire and Katie Hemming are co-founders of Love Hair Broadway, a salon known for its warm expertise and real results, as well as Seed And Soul, a trichology-led supplement designed to support hair from the inside out.
Location:
The Cotswolds, UK
Years In The Industry:
Between us, we’ve spent over 40 years in the industry, and we’ve shared the journey since day one.
Socials:
@seedandsoul.co_
@lovehairbroadway
Words of Wisdom:
At heart, we’re problem solvers who love nature, beauty and helping people feel like the very best version of themselves. Whether it’s postnatal shedding, perimenopausal thinning or simply restoring confidence strand by strand, our mission is to take hair wellness mainstream. Finding your why is key to your success.
Monday
We’re heading to London today for an industry awards event and Katie has been nominated for extensions work. On the way we brainstorm; it’s good to be out of the salon as it allows us to zoom out and think about. With Creative Head’s Most Wanted awards coming up soon we’re in full celebration and planning mode. The hair industry is fast-paced and ever-evolving and these moments of recognition mean a lot.
Tuesday
Today’s the perfect blend of strategy and serenity as we’re working from Soho Farmhouse, it’s our version of a boardroom with fresh air and it’s where we like to host meetings with potential distributors and buyers and get deep into Seed & Soul strategy. We always squeeze in some laptop time by the fire – and if we’re lucky – a walk past the horses or a dip in the outdoor pool. This element of calm that lets ideas land.
Wednesday
Today’s a real mix; we’re in the salon in the morning supporting the team, then creating content in our studio before hosting a live webinar from our new premises in Broadway. The space was created so we could have a private, professional environment for trichology appointments and education. The hybrid nature of our work means no two days look the same, and that keeps things exciting.
Thursday
We carve out Thursdays to be fully present in the salon. From 9am until 9pm, we’re there – it’s a long day but we love it. We run short training sessions, check in on development goals, and make sure the energy and standards are where they need to be. The salon’s heartbeat is its people.
Friday
We both start the day with movement and for us, Pilates is non-negotiable! Then it’s content planning, writing and refining our education materials for Seed And Soul. Katie’s the queen of ideas and execution when it comes to marketing – she somehow juggles it all while managing family life.
In the afternoon Deb catches up with the salon team again – Fridays are such a buzz.
Saturday
Deb is often with clients, answering Seed And Soul queries, or checking in on stockists. Hair loss support doesn’t stop on a Friday; there’s a lot of emotion behind the emails we receive and we always remember there’s a real person behind each message.
Sunday
Everyone says you should switch off, but if we’re honest, Sunday is often a gentle wind-down where we pick up loose ends or lay the groundwork for a smoother Monday. Deb’s always defaulting to work unless she gets a better offer!
Kate’s juggling a busy household – but somehow by Sunday evening our phones are pinging with plans for the week ahead.
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Privacy Statement
This privacy policy sets out how Capital Hair and Beauty Ltd (CHB) uses and
protects any information that you provide when using the
capitalhairandbeauty.ie website or otherwise provide CHB with your
personal information.
CHB is committed to protecting your privacy. If we ask you to provide
certain information by which you can be identified when using the website,
you can be assured that it will only be used in accordance with this
privacy policy. We treat all your personal information as fully
confidential and do not pass your information on to third parties without
consent unless legally required to do so.
By providing us with your personal information, you agree and consent to
its transfer, processing, use and disclosure as outlined in this privacy
policy. This policy does not apply to data you place on any publicly
accessible page. For example, when you submit a product review.
CHB may change this policy by updating this page. You should check this
page from time to time to ensure you are happy with the changes. This
policy is effective from 21st May 2018.
What personal data will be processed?
When you shop on this site or in one of our stores, personal information such as your name, email
address, phone number, invoice/delivery addresses, type of business and, where applicable the IP address used
to connect your computer to the internet are collected by us. This data
enables us to process and fulfil your order or transaction. We also ask for your mobile
number, which helps us (and courier companies working on our behalf) to
contact you if there’s a problem with your order.
Other information we collect
We may collect technical information regarding the type of electronic
device used, such as the make and model, operating system, internet browser
and also which pages of the site are visited and for how long. This is
statistical data about our users' browsing behaviour and does not identify
you personally. Debit/credit card details are entered on secure pages
hosted by our payment service providers, whether this be Secure Trading or
PayPal, this data is stored securely on their servers, we do not have
access to this. Where card details are given for payment processing over the phone, we do not record or store these details.
We also use CCTV in our stores for the security of our employees and customers.
How will we process data?
Personal data collected is used in the processing and delivering of orders.
Names, email addresses, mobile numbers, postal addresses and business type
may also be used to send you marketing communications (if you have opted in
to receive them). You can opt out of these at any time by visiting ‘my
preferences’ in your online account.
Browsing behaviour data is collected and analysed to see how well our
website is performing on a variety of electronic devices and internet
browsers.
We also use this data for remarketing in conjunction with Google, which
allows us to display adverts to you on third party websites after you have
visited our website. To opt out of this please visit Google’s ad settings.
Who will process data?
Personal data is stored on secure servers, separate to the website server.
We may share this information with third party service providers employed
by us to perform functions on our behalf, such as courier companies
delivering orders, mailing companies sending postal mail, email service
providers sending emails and texts (SMS) and payment service providers
processing payments. PayPal transactions are subject to the PayPal privacy
policy.
We may also share certain data including email addresses (if you are opted
in to receive emails from us) with third party social media platforms in
order to show you targeted ads when you visit them. Third parties such as
Google use cookies to store browsing behaviour data, which enables us to
use their remarketing services. Please refer to our cookie policy for more
information.
Why are we processing data?
We require this information to provide you with a service (processing
orders), it also helps us to ensure that content on our sites is presented
in the best way for you and the electronic device used to access the
content. To send you information regarding our products or services (if
requested by you), protect you and us against fraud and to notify you about
changes to our service.
When will data be processed?
This data will be processed when your order is picked, packed and
dispatched by our distribution centre, or if you enter a competition or
free prize draw. It will also be used every time we send a marketing
communication, if you have opted in and the communication is deemed by us
to be relevant to you.
Any user specific browsing data will be retained for 26 months after you
last visited our site, after which time it will be deleted.
Unsubscribing from marketing communications
To unsubscribe from marketing communications please visit the ‘my account’
section of your online account and select ‘my details and preferences’. You
can then change your opt in preferences for email, text and post.
Alternatively simply click on the unsubscribe links that are sent out with
each email/text or get in contact with us.
Right to access your data
You have the right to request a copy of the data we hold about you, or to
have your data erased in certain circumstances. Please contact us if you’d
like to request this. Please note that depending on your interactions with
us, some data may need to be retained due to legal requirements.
This policy was last updated on 23rd May 2018
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